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SHOCKER PARKING

WSU Shuttle Service FAQ

We know there are questions about the new WSU Shuttle. We'll keep this page updated with frequently asked questions as they become apparent.  If the answer to your question doesn't appear here, you may ask a question or leave a comment on our feedback page


Q: Why were these particular routes chosen?
Q: How will I know what route a bus is on?
Q: Will the shuttle service be available for home athletic events?
Q: Are there shelters at bus stops?
Q: What are the operating hours for the shuttle routes?
Q: Will the shuttles run during the summer?
Q: Is there security at the Hughes Metropolitan Complex?
Q: Why do the buses only run in one direction?

Q: Can I take my bicycle on the shuttle?
Q: What happens to items accidentally left behind on the shuttles?


Q: Why were these particular routes chosen?
A: The shuttle service was established as a way to conveniently transport persons parking at the Hughes Metropolitan Complex to the main campus. The route was re-evaluated at the end of the Spring 2014 semester based on user feedback, leading to the launch of a new housing route and the addition of a new stop for both routes in the southwest quadrant of campus (to be opened midsemester).

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Q: How will I know what route a bus is on?
A: Each bus will have a window sign on the loading side indicating whether it is on the Metroplex Route or the Campus Route

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Q: Will the shuttle service be available for home athletic events?
A: Plans for the 2014-15 year have not been finalized at this time.

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Q: Are there shelters at bus stops?
A: Yes. Enclosed shelters have been installed at all the current shuttle stops except at Duerksen Fine Arts Center (planned), Fairmount Towers and Wheatshocker Apartments. 

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Q: What are the operating hours for the shuttle routes?
A: The Metroplex Route begins service at 7 a.m. To catch the last shuttle from the main campus back to the Metropolitan Complex, you should arrive at the Devlin Hall stop at approximately 10:15 p.m. The Campus Route begins service at 7:30 a.m. from Fairmount Hall. It begins its final full circuit of campus between 9:50-10 p.m.

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Q: Will the shuttles run during the summer?
A: The Shuttle System will not operate during the summer. Shuttles will resume on August 11.

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Q: Is there security at the Hughes Metropolitan Complex?
A: Yes. Student safety is of utmost importance at Wichita State. For this reason, the satellite lots at the Metropolitan Complex and, potentially, at 21st and Oliver (pending final agreement) will be regularly patrolled by WSU Police Department personnel from 7 a.m. to 10 p.m. The Shocker Hall lot at the Metropolitan Complex will also be attended by a Safety and Security Officer from 10 p.m. to 7 a.m. to protect both students and their vehicles. A safety transport will be provided on demand to transport Shocker Hall students to and from Shocker Hall and the Metropolitan Complex during the 10 p.m. to 7 a.m. time period.

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Q: Why do the buses only run in one direction?
A: The shuttles can't run counterclockwise at this time because there are no cutouts on the outside of Perimeter Road. The buses spend a full minute at each stop, and the disruption to traffic on Perimeter Road could create bottlenecks and potentially unsafe conditions.

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Q: Can I take my bicycle on the shuttle?
A: No. Because there is no external bicycle rack on the shuttles and no way to secure the bicycle inside, we must prohibit bicycles. 

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Q: What happens to items accidentally left behind on the shuttles?
A: The bus company will transport any items left on the shuttles to the University Police Department for inclusion in the regular campus lost and found. Get more information about WSU"s Lost and Found process.

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