In this course students will create a strategic plan for a public or nonprofit organization. The course begins with an introduction to measurement and performance management. Students will create a logic model that describes key elements of a service or process. Stakeholder analysis, an environmental scan and SWOT (strengths, weaknesses, opportunities and threats) will be among the techniques explored. Students will formulate a strategic issue. Scenarios and other planning techniques will be used to assess alternative courses of action. The final produce will be an action plan that will include decision points, cost and implementation details.