What is the Employee Assistance Program?
The Employee Assistance Program (EAP) is a special service provided for State of Kansas benefits eligible employees and their dependents at no charge. The EAP provides information, short-term counseling, advice, and referrals from licensed professionals who understand the typical stresses we all face day in and day out.
In today’s fast-paced world, trying to manage work, home, family, and all the associated demands can sometimes be a real test. And occasionally, wouldn’t it be nice if there were an experienced, objective professional who could answer a confidential question or help with one of life’s concerns?
When you call the 24-hour EAP help line, you will talk with a caring and experienced counselor who will take a small amount of initial information, and depending upon your needs will:
EAP services are always completely confidential. All discussions, in accordance with very stringent state and federal regulations are confidential, and no one has access to your personal information without your written permission. The only exception is if someone is in immediate danger of harming self or others, or if child abuse is suspected.
Through the EAP, you and your dependents receive confidential assistance from caring professionals who can help you evaluate the situation, answer questions, explore possible alternatives, develop a plan of action, and then help you find a solution. EAP offers these services:
EAP counselors provide short-term counseling (up to eight sessions per issue) and/or referral for the concerns that affect most employees in today’s hectic world. A few of the most common examples include the following:
If long-term counseling appears necessary after the initial visit(s), your EAP counselor will advise you of additional counseling benefits that may be available through your health plan or other community resources.
You have an attorney “on call” whenever you have questions about legal matters. Speak with on-staff licensed attorneys about legal concerns such as divorce, custody, adoption, real estate, debt and bankruptcy, landlord/tenant issues, civil and criminal actions and more. If you require representation, you can be referred to a qualified local attorney for a free 30-minute consultation and a 25 percent reduction in customary legal fees.
Everyone has financial questions. With your EAP benefit, you can get answers from on-staff CPAs, Certified Financial Planners® and other financial experts on a variety of topics including:
Too much to do, and too little time to get it all done? The work-life specialists can do the research for you, and provide qualified referrals and customized resources for child and elder care, moving, pet care, college planning, home repair, buying a car, planning an event, selling a house and more.
Go online to access timely, expert information on thousands of topics, including relationships, work, school, children, wellness, legal, financial and free time. You can search for qualified child and elder care, attorneys and financial planners as well as ask questions, take self-assessments and more.
For questions or concerns, contact firstname.lastname@example.org.
State Employee Health Plan EAP Website: http://www.kdheks.gov/hcf/healthquest/eap.html
Reviewed: 03/09/2018 SP
Revised: 03/23/2018 DC