In an effort to improve support and provide more extended support hours, we are now directing users to the university's centralized helpdesk known as the Shocker Technical Assistance Center (STAC) at http://www.wichita.edu/helpdesk.
There you can also find an answer in FAQ's, submit a help request or chat/call and receive help.
Please note: Chat services are typically available during library business hours. If chat is unavailable or offline or a chat is unanswered, please submit a Help Request.