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State Contact Information for Online Students

The U.S. Department of Education requires disclosure to consumers residing in all states. The list below provides contact information for all 50 states, the District of Columbia, and Puerto Rico. It should not be construed as informative of agency regulation, where an institution is licensed or in which states an institution is required to be licensed.

Alabama

Alabama Commission on Higher Education
P.O. Box 302000
Montgomery, AL 36130
http://www.ache.state.al.us/Content/Departments/NRI/NRI.aspx

Alaska

Alaska Commission on Postsecondary Education
P.O. Box 110505
Juneau, AK 99811
EED.ACPE-IA@alaska.gov
http://acpe.alaska.gov/ABOUT_US/Consumer_Protection

Arizona

Arizona State Board for Private Postsecondary Education
1400 West Washington Street
Room 260
Phoenix, AZ 85007
https://ppse.az.gov/complaint

Arkansas

Arkansas Higher Education Coordinating Board
Arkansas Department of Higher Education
423 Main Street, Suite 400
Little Rock, AR 72201
ADHE_Info@adhe.edu
http://www.adhe.edu/institutions/academic-affairs/institutional-certification-advisory-committee/grievance-form

California

Approved Institutions:
California Bureau of Private Postsecondary Education
California Department of Justice
P.O. Box 980818
West Sacramento, CA 95798
sbpce@arkansas.gov
http://www.bppe.ca.gov/forms_pubs/complaint.pdf

Exempt Institutions:
Attorney General’s Office
California Department of Justice
Attn: Public Inquiry Unit
P.O. Box 9044255
Sacramento, CA 94244
http://ag.ca.gov/contact/complaint_form.php?cmplt=PL

Colorado

Colorado Department of Higher Education
Division of Private Occupational Schools
1560 Broadway, Suite 1600
Denver, CO 80202
http://highered.colorado.gov/DPOS/Students/complaint.html

Connecticut

State of Connecticut
Office of Higher Education
39 Woodland Street
Hartford, CT 06105
http://www.ctohe.org/StudentComplaints.shtml

Delaware

Delaware Higher Education Office
John G. Townsend Building, Suite 2
Dover, DE 19901
dheo@doe.k12.de.us
http://www.doe.k12.de.us/sara

District of Columbia

District of Columbia Office of the State Superintendent of Education
Higher Education Licensure Commission
810 First Street, NE
2nd Floor
Washington, DC 20002
http://osse.dc.gov/service/higher-education-licensure-commission-helc-public-complaints

Florida

Florida Commission on Independent Education
325 W. Gaines Street
Suite 1414
Tallahassee, FL 32399-0400
http://www.fldoe.org/policy/cie/file-a-complaint.stml

Georgia

Georgia Nonpublic Postsecondary Education Commission
2082 E. Exchange Pl. #220
Tucker, GA 30084-5334
http://gnpec.org/consumer-resources/

Hawaii

Hawaii Postsecondary Education Authorization Program
P.O. Box 541
Honolulu, Hawaii 96809
hpeap@dcca.hawaii.gov
http://cca.hawaii.gov/hpeap/student-complaint-process/

Idaho

Idaho State Board of Education
Attn: State Coordinator for Private Colleges and Proprietary Schools
650 West State Street
P.O. Box 83720
Boise, ID 83720-0037
https://boardofed.idaho.gov/priv_col_univ/student_complaint.asp/

Illinois

Illinois Board of Higher Education
1 North Old State Capitol Plaza
Suite 333
Springfield, IL 62701
Institutional Complaint Hotline: (217) 557-7359
http://www.ibhe.state.il.us/consumerinfo/complaint.htm

Indiana

Commission for Higher Education
Indiana Board for Proprietary Education
101 W. Ohio Street, Suite 670
Indianapolis IN 46204
complaints@che.in.gov
http://www.in.gov/che/2744.htm

Iowa

Iowa Student Aid Commission
430 E. Grand Ave., 3rd Floor
Des Moines, IA 50309
info@iowacollegeaid.gov
https://www.iowacollegeaid.gov/content/constituent-request-review

Kansas

Kansas Board of Regents
1000 SW Jackson Street, Suite 520
Topeka, KS 66612
http://www.kansasregents.org/academic_affairs/private_out_of_state/complaint_process

Kentucky

Kentucky Council on Postsecondary Education
1024 Capital Center Dr. #320
Frankfort, KY 40601-7512
http://cpe.ky.gov/campuses/consumer_complaint.html

Louisiana

Louisiana Attorney General Office
Consumer Protection Section
P.O. Box 94005
Baton Rouge, LA 70804
ConsumerInfo@ag.state.la.us
http://www.ag.state.la.us/Home/ComplaintDocument

Louisiana Board of Regents
Proprietary Schools
P.O. Box 94005
Baton Rouge, LA 70821
http://www.regents.la.gov/assets/docs/2013/03/Board-of-Regents-SARA-Student-Complaint-Form.pdf

Maine

Maine Department of Education
Consumer Protection Division
6 State House Station
Augusta, ME 04333
http://www.maine.gov/doe/highered/sara/index.html

Maryland

Maryland Higher Education Commission
6 North Liberty Street, 10th Floor
Baltimore, MD 21201
http://mhec.maryland.gov/institutions_training/Pages/colleges_universities/index.aspx

Massachusetts

Massachusetts Board of Higher Education
One Ashburton Place
Room 1401
Boston, MA 02108
http://www.mass.edu/forstudents/complaints/complaintprocess.asp

Massachusetts Division of Professional Licensure
Office of Private Occupational School Education
1000 Washington Street
Boston, MA 02118
http://www.mass.gov/ocabr/docs/dpl/complaint.pdf

Michigan

Michigan Department of Licensing and Regulatory Affairs
Schools and Licensing
P.O. Box 30018
Lansing MI 48909
http://www.michigan.gov/lara/0,4601,7-154-61343_35414_60647_2739---,00.html

Minnesota

Minnesota Office of Higher Education
Registration and Licensing
1450 Energy Park Drive, Suite 350
St. Paul, MN 55108
http://www.ohe.state.mn.us/mPg.cfm?pageID=1078

Mississippi

Mississippi Commission on College Accreditation
3825 Ridgewood Road
Jackson, MS 39211-6453
http://www.mississippi.edu/mcca/student_complaint_process.asp

Missouri

Missouri Department of Higher Education
205 Jefferson Street
P.O. Box 1469
Jefferson City, MO 65102-1469
info@dhe.mo.gov
http://dhe.mo.gov/documents/POLICYONCOMPLAINTRESOLUTION-reviseddraft.pdf

Montana

Montana Board of Regents
Office of Commissioner of Higher Education
Montana University System
2500 Broadway Street
P.O. Box 203201
Helena, MT 59620-3201
http://mus.edu/MUS-Statement-of-Complaint-Process.asp

Nebraska

Nebraska Coordinating Commission for Postsecondary Education
P.O. Box 95005
Lincoln, NE 68509-5005
https://ccpe.nebraska.gov/student-complaints-against-postsecondary-institutions

Nevada

Nevada Commission on Postsecondary Education
3663 East Sunset Road
Suite 202
Las Vegas, Nevada 89120
http://www.cpe.state.nv.us/CPE%20Complaint%20Info.htm

New Hampshire

New Hampshire Department of Education
Division of Higher Education
101 Pleasant Street
Concord, NH 03301
http://education.nh.gov/highered/compliance-allegation.htm

New Jersey

New Jersey Office of the Secretary of Higher Education
P.O. Box 542
Trenton, NJ 08625
http://www.state.nj.us/highereducation/OSHEComplaintInstructions.shtml

New Mexico

New Mexico Higher Education Department
2048 Galisteo Street
Santa Fe, NM 87505
http://www.hed.state.nm.us/students/hed-student-complaint-form.aspx

New York

New York Office of College and University Evaluation
New York State Education Department
89 Washington Avenue
Room 969 EBA
Albany, NY 12234
ocueinfo@mail.nysed.gov
http://www.highered.nysed.gov/ocue/spr/COMPLAINTFORMINFO.html

North Carolina

Board of Governors for the University of North Carolina
Postsecondary Education Complaints, c/o Assistant Director of Licensure
University of North Carolina General Administration
910 Raleigh Road
Chapel Hill, NC 27514
https://www.northcarolina.edu/complaints

North Dakota

North Dakota University System
1815 Schafer St., Ste. 202
Bismarck, ND 58501-1217
http://www.ndus.edu/system/state-authorization/

Ohio

Ohio Department of Higher Education
25 South Front Street
Columbus, OH 43215
https://www.ohiohighered.org/students/complaints

Oklahoma

Oklahoma State Regents for Higher Education
655 Research Parkway
Suite 200
Oklahoma City, OK 73104
http://www.okhighered.org/current-college-students/complaints.shtml

Oregon

Oregon Higher Education Coordinating Commission
Office of Degree Authorization
775 Court Street NE
Salem, OR 97301
http://www.oregon.gov/highered/institutions-programs/private/Pages/private-postsecondary-complaints.aspx

Pennsylvania

Pennsylvania Department of Education
Division of Higher & Career Education
Postsecondary and Adult Education
333 Market Street
Harrisburg, PA 17126
http://www.education.pa.gov/Postsecondary-Adult/College%20and%20Career%20Education/Pages/Students-Complaints.aspx#tab-1

Puerto Rico

Puerto Rico Council on Higher Education
P.O. Box 19900
San Juan, PR 00910
http://www.ce.pr.gov/

Puerto Rico Department of Justice
P.O. Box 9020192
San Juan, PR 00902
https://www.justice.gov/actioncenter/submit-complaint

Rhode Island

Rhode Island Board of Governors for Higher Education
Shepard Bldg.
80 Washington St.
Providence, RI 02903
http://www.ribghe.org/students.htm

South Carolina

South Carolina Commission on Higher Education
1122 Lady St., Suite 300
Columbia, SC 29201
http://www.che.sc.gov/CHE_Docs/AcademicAffairs/License/Complaint_procedures_and_form.pdf

South Dakota

South Dakota Board of Regents
306 East Capitol Ave.
Suite 200
Pierre, SD 57501
https://www.sdbor.edu/administrative-offices/academics/SD-SARA/Pages/default.aspx

Tennessee

Tennessee Higher Education Commission
404 James Robertson Parkway
Suite 1900
Nashville, TN 37243
http://www.tn.gov/thec/article/consumer-services

Texas

Texas Higher Education Coordinating Board
1200 East Anderson Lane
Austin, TX 78752
http://www.thecb.state.tx.us/index.cfm?objectid=C9BD55D4-C5A3-4BC6-9A0DF17F467F4AE9

Utah

Utah Division of Consumer Protection
160 East 300 South
Salt Lake City, UT 84111
consumerprotection@utah.gov
https://higheredutah.org/sara/

Vermont

Vermont Agency of Education
State Board of Education
120 State Street
Montpelier, VT 05620
AOE.EdInfo@state.vt.us
http://education.vermont.gov/documents/postsecondary-program-complaint-resolution

Virginia

State Council of Higher Education for Virginia
101 North 14th Street
James Monroe Building
Richmond, VA 23219
http://www.schev.edu/index/students-and-parents/resources/student-complaints

Washington

Washington Student Achievement Council
917 Lakeridge Way
P.O. Box 43430
Olympia, WA 98504-3430
complaints@wsac.wa.gov
http://wsac.wa.gov/protecting-education-consumers

Washington Workforce Training and Education Coordinating Board
128 10th Avenue SW
P.O. Box 43105
Olympia, WA 98504
workforce@wtb.wa.gov
http://www.wtb.wa.gov/PCS_Complaints.asp

West Virginia

West Virginia Higher Education Policy Commission
1018 Kanawha Blvd East
Suite 700
Charleston, WV 25301
http://www.wvhepc.edu/inside-the-commission/special-initiatives/state-authorization-reciprocity-agreement-sara/

West Virginia Office of the Attorney General, Consumer Protection Division
P.O. Box 1789
Charleston, WV 25326
http://www.ago.wv.gov/consumerprotection/Pages/default.aspx

Wisconsin

Wisconsin Educational Approval Board
431 Charmany Drive
Suite 102
Madison, WI 53719
eabmail@eab.wisconsin.gov
http://eab.state.wi.us/resources/complaint.asp

Wyoming

Wyoming Department of Education
2300 Capitol Avenue
Hathaway Building, 2nd Floor
Cheyenne, WY 82002

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