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WSU Shuttle System FAQ

Below are frequently asked questions about the WSU Shuttle System. If the answer to your question doesn't appear here, you may ask a question or leave a comment on our feedback page


Q: What are the changes to the shuttle system for 2016-17?
Q: Why were these particular routes chosen?
Q: How will I know what route a bus is on?
Q: Are there any tools to let me know when the shuttle is coming?
Q: Will the shuttle service be available for home athletic events?
Q: Are there shelters at shuttle stops?
Q: What are the operating hours for the shuttle routes?
Q: Will the shuttles run during the summer?
Q: Is there security at the Hughes Metropolitan Complex?
Q: Why do the buses only run in one direction?

Q: Are infant carriers and strollers allowed on the shuttle?
Q: Can I take my bicycle on the shuttle?
Q: What happens to items accidentally left behind on the shuttles?


Q: What are the changes to the shuttle system for 2016-17?
A: The changes are as follows:

  • Shuttle service begins at 7:30 a.m. for both routes.
  • The satellite lot at 21st Street and Oliver has been discontinued.
  • Two new Quick Stops have been added -- one at Tall Oaks Apartments and one near the WSU Food Truck Plaza. Quick Stops are brief, hop-on, hop-off stops that are only utilized if people are waiting or someone wants to exit the shuttle.
  • • Due to budget constraints, the frequency of shuttles on the Metroplex Route will change throughout the day.  Four buses will run from 7:30 a.m.-6 p.m.; three buses will run from 6-8 p.m.; two buses will run from 8-9 p.m.; and one bus will run from 9-10 p.m.  Consult the WSU Shuttle Tracker app for real-time bus locations.Return to top of page

Q: Why were these particular routes chosen?
A: The shuttle service was established as a way to conveniently transport persons parking at the Hughes Metropolitan Complex to the main campus. The routes are re-evaluated each semester based on user feedback, and new stops and other improvements may be made during the school year.

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Q: How will I know what route a bus is on?
A: Each bus will have a window sign on the loading side indicating whether it is on the Metroplex Route or the Campus Route

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Q: Will the shuttle service be available for home athletic events?
A: Shuttles will be in operation on school nights only. For men's basketball games on weeknights, service will run until 11 p.m.

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Q: Are there any tools to let me know when the shuttle is coming?
A: Yes. A group of WSU students have designed a Shuttle Tracker app that works for Apple and Android devices. 

» Get the app in Apple iTunes
» Get the app in Google Play

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Q: Are there shelters at shuttle stops?
A: Yes. Enclosed shelters have been installed at all current shuttle stops except at Fairmount Towers and at Quick Stops. 

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Q: What are the operating hours for the shuttle routes?
A: The Metroplex Route begins service at 7:30 a.m. To catch the last shuttle from the main campus back to the Metropolitan Complex, you should arrive at the Hubbard Hall stop prior to 10 p.m. The Campus Route begins service at 7:30 a.m. from Fairmount Towers. It begins its final full circuit of campus between 9:50-10 p.m.

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Q: Will the shuttles run during the summer?
A: The Shuttle System will not operate during the summer. 

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Q: Is there security at the Hughes Metropolitan Complex?
A: Yes. Student safety is of utmost importance at Wichita State. For this reason, the satellite lot at the Metropolitan Complex will be regularly patrolled by WSU Police Department personnel while the shuttles are running.

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Q: Why do the buses only run in one direction on campus?
A: The shuttles can't run counterclockwise because there are no cutouts on the outside of Perimeter Road. The buses spend a full minute at each stop, and the disruption to traffic on Perimeter Road could create bottlenecks and potentially unsafe conditions.

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Q: Are infant carriers and strollers allowed on the shuttle?
A: Yes. As long as there is room, these items are allowed. 

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Q: Can I take my bicycle on the shuttle?
A: No. Because there is no external bicycle rack on the shuttles and no way to secure the bicycle inside, we must prohibit bicycles. 

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Q: What happens to items accidentally left behind on the shuttles?
A: The bus company will transport any items left on the shuttles to the University Police Department for inclusion in the regular campus lost and found. Get more information about WSU's Lost and Found process.

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