Default is failure to repay a loan according to the terms of the promissory note. Default also may result if a borrwer fails to submit requests for deferment or cancellation on time.
After attempts at collection, the university may refer delinquent accounts to an outside collection agency. At that time, all correspondence and questions should be directed to the collection agency. If borrowers do not know which agency is handling their account, they can call (316) 978-6824 or email firstname.lastname@example.org to receive that information.
The borrower is responsible for paying all collection costs. This includes attorney fees and other charges necessary for the collection of any amount not paid when due.