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OFFICE OF THE REGISTRAR

Electronic Transcript FAQ


What is an electronic transcript?
It is a transcript (a certified copy of a student’s permanent academic record) that has been saved in an Adobe PDF format and sent through secure email links from the National Student Clearinghouse. Wichita State's electronic PDF transcript contains identical information to a paper transcript.  Electronic transcripts include the Wichita State University seal and the Registrar’s signature.  It also includes additional security features to ensure that your documents are sent safely.

How long is my electronic transcript accessible?
Electronic transcripts expire 30 days after being sent from Wichita State University, not 30 days after the recipient opens them.   Please plan accordingly and print copies before the expiration date.

Will all schools or recipients accept electronic transcripts?
At this time not all schools accept electronic transcripts.  We recommend first checking with the recipient before ordering an electronic copy to make sure they will accept the electronic PDF and that they have the necessary Adobe software. We cannot refund the cost of a transcript due to the recipient not opening or not being able to open an electronic transcript.  Keep in mind that electronic transcripts from Wichita State University are not in color.

Why was my eletronic transcript marked “Issued to Student” when I had it addressed to a third party?
If the email address provided indicates the transcript is being sent to the student’s email address, it will be marked “Issued to Student” because we are giving you, the student, the transcript and not the third party.  To avoid this, please send the transcript directly to the intended third party.

Can I attach an electronic transcript to a job or scholarship application?
It is possible, but not advisable. Electronic transcripts cannot be copied and pasted. However, since electronic transcripts are PDF files, it is possible to attach them to online applications (see next question). We caution you in doing this because of the additional security features with the PDF and the expiration date. We recommend first checking with the recipient before ordering an electronic copy to make sure they will accept the electronic PDF and that they have the necessary Adobe software. We cannot refund the cost of a transcript due to the recipient not opening or not being able to open an electronic transcript.

How can I forward or upload my electronic PDF transcript?
You will need to provide the recipient with the email address you used to order the transcript. You will also need to forward them the two emails that include the links for the username and the password to obtain the transcript. To upload the electronic PDF, save it to your computer and upload the documents. You will also need to provide the email address and username to the recipient along with the password.

I ordered an electronic copy of my transcripts but the recipient never opened it.  Can I get a refund?
Unfortunately, we cannot refund the cost of a transcript due to the recipient not opening or not being able to open an electronic transcript. We recommend first checking with the recipient before ordering an electronic copy to make sure they will accept the electronic PDF and that they have the necessary Adobe software.