Student Health Policies

Appointments Only

  • Please call (316) 978-3620 to make an appointment. There is a nurse available for emergencies. Immunizations and TB screenings do not require an appointment, and are ONLY handled during triage times. These services do NOT require appointments.

Please call in or drop off a prescription during the times listed below and be aware of the refill policy.


Monday - Thursday

8AM-6PM (allow 2-4 hours)*


8AM-12PM (allow 2-4 hours)*

* During Summer session and when classes are not in session the office will be closed from 12-1.

Prescription Refill Policies

  • Fridays and the day before a holiday, prescription refills will be filled up until 12 PM.
  • Prescriptions called in or dropped off after 6PM on Monday through Thursday and 4PM on Friday will not be filled until the next business day.
  • Prescriptions may be picked up until 6:30PM Monday through Thursday and until 4:30 on Fridays.
  • We do not accept prescriptions written by outside physicians.
  • If you need to refill a prescription or have any other questions regarding prescription refills, please call our office at (316) 978-3620.

Student Eligibility

  • All enrolled WSU students who have paid student fees are eligibile to receive full services offered by Student Health Services. Limited services are available for faculty and staff because our office is partially funded by student fees.


  • There is a $6 charge for the office visit, and there are charges for labs, medications and certain medical procedures. These charges are usually much less expensive than at an off-campus health care facility.
  • Late Fees: There is a $10 charge for patients who do not show up for their appointment, are 10 minutes late for their appointment, or who do not cancel their appointment at least 30 minutes prior to their appointment with a nurse practitioner.  The no-show/late fee for a physician appointment is $25. 


  • All medical records are strictly confidential. Students must provide written authorization for us to release their records to other physicians or health care providers. A Release of Records form is available for you to download and fill out on the home page under "Forms and Links."

Health Insurance

  • Health insurance is not required to be seen at SHS; however, we do encourage all students to carry accident and hospitalization insurance. United Healthcare (UHC) has policies available to WSU students. Information is available at our office. Students should know what kind of insurance coverage they have and how to file a claim, and should carry a copy of their health insurance card with them at all times. When using off-campus health care facilities, students should know if there is a preferred provider specified by their insurance policy.