Use of Office Supply Storeroom:
All office products, regardless of the source of funds--general use,
restricted use, or grant or research funding--must be purchased
through the Office Supply Storeroom (hereinafter "Storeroom").
The Storeroom
must also be used for purchases made using funding held in accounts at
the WSU Board of Trustees or the WSU Foundation.
If the Storeroom is unable to meet the particular supply need, the Manager of Central Services will issue a letter of waiver to the department authorizing a purchase outside the University.
The following types of expenditures should not be purchased through the current office supply catalog without prior consent from the University's Office of Purchasing:
What is Carried in Stock:
The Storeroom maintains a stock of
office supplies commonly used by all campus offices. The on-line
supply
catalog, containing descriptions and pictures of all supplies carried,
is reviewed and updated periodically and posted to the Central Services
website. Prices listed on the website are in effect at the time
of posting but may not be current due to vendor pricing changes.
Questions concerning the on-line catalog and/or current
prices should be directed to the storekeeper.
How to Obtain Supplies:
Items may be obtained at the supply window. Supplies are
purchased by the Storeroom in large quantities and
warehoused until
issued to campus departments. Customers need to know their
organization (department) and fund numbers and, if possible, the
product
number.
Large quantities of supplies, ordered in advance, will generally be delivered by Physical Plant personnel on Wednesdays. However, there is a limit of ten cases of paper per order for delivery. Customers may order supplies for delivery by filling out one of the supply requisition forms available at the Storeroom or by using the on-line shopping cart on the Central Services website. Orders must be submitted by noon on Monday for orders to be included among the deliveries made on the Wednesday of that same week. Orders received after that deadline will be delivered the following week.
Stocking New Items:
Departments may request stocking of new items by sending a written
request to the Manager of Central Services. The following
information
should be provided for each item:
Stocking Departmental Storerooms:
The Storeroom maintains an adequate stock on hand of high-usage
items. Drawing unusually large quantities of stock from the
Storeroom to support departmental storerooms can cause
out-of-stock situations to develop at the expense of other departments.
Return Policy:
Storeroom policy is to allow full credit for damaged or defective goods
issued to its customers. Return the damaged/defective items as
soon as possible to the Storeroom supply window (prompt
return will assist them in getting the responsible vendor to correct
the situation). All returns of stock items must be accompanied by
a copy of the original supply invoice. Credit for all returns is
at
the discretion of the Central Services Manager and is subject to the
condition of
the item and time elapsed since purchase. Unused items purchased
in error can be returned subject to a 15 percent re-stocking fee.
Return of special order items must be accompanied by a copy of the
original invoice and all original packaging. Special order items
are nonreturnable after 30 days because the Storeroom is not able to
return the item to the
vendor for credit. This is why it is essential that the person
who will be using the item is the person who should come to the
Storeroom to place the order. Departments should submit
warranty information to the manufacturer as soon as possible. In
the event of an equipment malfunction after the return date,
departments will be required to follow warranty instructions to obtain
a repair or replacement.
In the event that the product or service of a state-contracted vendor is less than satisfactory, a complaint to vendor form may be filed. The forms are available at the Purchasing Office and, upon their completion, should be returned to Purchasing for processing. As is indicated on the form's instructions, the complaint goes to the state prior to being sent to the vendor, and the state requests notification from the vendor of action taken in response to the complaint.
Revision Date:
March 1, 2002
February 7, 2003
June 1, 2011