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20.20 / External Grievance Procedure

Purpose:
The purpose of this statement is to officially designate a University office with responsibility to respond to external grievances.

Preamble:
Board of Regents policy requires that the President of the University designate a Vice President to receive and evaluate complaints or charges from nonemployees alleging conduct by employees of the University that is alleged to be proscribed by institutional policies.

Policy Statement:

1.  The General Counsel is designated as the University official to receive and evaluate complaints or charges from nonemployees about actions, decisions or conduct by a University employee.

2.  The General Counsel shall respond to said complaints or charges and/or act in accord with Board of Regents policy in this regard.

3.  This procedure is applicable only to any individual without current access to an established University grievance procedure.

Implementation:
This policy shall be included in the WSU Policies and Procedures Manual and shared with appropriate constituencies of the University.

The General Counsel shall have primary responsibility for publication, dissemination and implementation of this University policy.

Effective Date: 
December 1, 2006

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